What happens to my VOIP phone if internet goes down? Although it is great to take advantage of savings brought by the use of IP phone systems (Business grade VOIP), the concern for many businesses is what would happen to calls if the Internet goes down? This is a valid [...]
Computer Tech Support for SMB Are you tired of calling tech support, waiting for half an hour, and finally talking to someone who has no clue about the problem and does not know your business and the issue at hand? Or, explaining all the problems only to hear that they [...]
Outsourcing IT for SMB Can you justify having a full-time IT personnel in house or should you consider outsourcing IT to a third-party? This is the sort of question that may not have been worth asking a few years ago, mainly because it was so difficult for small businesses to [...]
HIPAA Compliance for Health Care Providers HIPAA, the Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient data. Any medical clinic/company that deals with protected health information (PHI) must ensure that all the required physical, network, and process security measures are in place and followed. Any [...]
Depending on the region(s) your business is located in, catastrophes can take the form of earthquakes, floods, building fires/ wildfires, tornadoes, or hurricanes. These only account for some of the potential natural disasters. Add to that the Hard drive crashes, threats faced from computer viruses, malwares, and hackers, and [...]
As Voice over Internet Protocol communication matures and as high-speed Internet becomes cheap and ubiquitous, an increasing number of businesses are ditching conventional landlines and jumping to VoIP. VoIP sounds almost magical: The hype makes it sound more flexible, more full-featured, and best of all, significantly cheaper than placing your [...]
As the nation moves toward a more technologically advanced health care system, providers are going to need skilled health IT experts to support them in the adoption and use of electronic health records. With more than 15 years experience serving 100s of medical clinics in southern california, ocITsolution is known as [...]