In today’s information technology-intensive healthcare environment, even the smallest issue in a mission-critical system can pull you away from your primary focus: fulfilling your promise to your patients and clients.
Our healthcare IT support services include:
- Managing and monitoring desktops, servers and the entire IT networks
- Managing Antivirus, spam and spyware/malware protection software (security)
- Managing software updates and security patches
- Backing up servers and workstations
- Managing switches and firewalls
- Hosting and managing email
- 24x7x365 IT support services (helpdesk support located in North America)
- Client portal: an easy to use dashboard available to all users to open and track support tickets.
Optional IT Solutions
- Comprehensive Mobile Device management― OC IT Solutions helps secure and manage your organization’s data and electronic protected healthcare information (ePHI) on all personal- and practice-owned mobile devices with our cloud-based MDM solution. We manage policy configuration and device activation/deactivation for you and work with you to help implement MDM policies that fit your practice’s security policies.
- Cloud Solutions- A secure, affordable, trouble-free alternative to purchasing, managing and maintaining desktop equipment.
- Data Encryption— OC IT Solutions provides whole disk encryption for laptops and desktops running Microsoft Windows and Apple Mac operating systems. We fully manage the entire encryption process, including administering policies, users, configurations and other aspects.
- Email– Email is the life blood of many organizations, and our healthcare IT services cater to that need. We offer the following options to our hosted email service:
- Email archiving
- Email encryption
Our Healthcare IT Services is designed to:
- Protect critical patient information
- Improve performance of the EHR systems
- Stabilize the IT infrastructure
- Decrease exposure to HIPAA violation penalties
- Keep mission-critical applications running reliably and smoothly
With OC IT Solutions managing your IT infrastructure, you’ll be able to focus on what matters the most to you: providing care for patients and managing your practice. Simply ask for a free consultation and see how OC IT Solutions Managed IT Services for healthcare can provide you IT Peace of Mind.