Small Business IT 2018-07-20T23:24:20+00:00

IT Service and Support for SMB

With OC IT Solutions, you can “grow as you go.” This means you have the flexibility to start with the managed IT service plan that make the most sense for your organization and up/downgrade your plan as your needs change. Many small business owners who’ve managed their own IT operation have come to the realization that keeping up with the day to day management of IT in today’s world of business has become increasingly difficult and time consuming. We help small businesses focus on their core competency while reducing IT costs by managing the entire IT infrastructure through our flat rate support packages designed for SMB.

What can OC IT Solutions do for your SMB? 

  • Manage and monitor desktops, servers and networks
  • Install, manage and update virus, spam and spyware/malware protection software (security services)
  • Install and manage software updates and patches
  • Back up servers and workstations
  • Install and manage firewalls
  • Host your email in our data centers
  • Provide secure data sharing solutions
  • Provide 24/7/365 IT support via the OC IT Solutions Customer Care Center—located in U.S.

Services can be offered based on your IT management needs. Contact OC IT Solutions to learn more.

Options

  • Cloud Solutions – A secure, affordable, trouble-free alternative to purchasing, managing and maintaining desktop equipment.
  • Desktop Encryption – OC IT Solutions provides whole disk encryption for laptops and desktops running Microsoft Windows and Apple Mac operating systems. We fully manage the entire encryption process, including administering policies, users, configurations and other aspects. Desktop encryption is an optional service.
  • Email Options – Email is the lifeblood of many organizations. We offer the following options for our hosted email service:
    • Smart phone mobility
    • Email archiving
    • Archiving for compliance
    • Email encryption

We’ll work closely with you to make sure your particular needs are met. To get the IT support your business needs, trust OC IT Solutions to deliver flexible and simple solutions.

Contact OC IT Solutions to see how our Total IT Management For Small and Mid-size Businesses can help your company achieve IT Peace of Mind.

24X7-network-monitoring

It is safe to say that we all prefer to know in advance when something starts to go wrong before the damage gets too big to handle. Our system monitoring tools are designed to serve as the early warning mechanisms for your computers and network. It’s a small piece of software installed on each computer/server that notifies the system administrator about any potential issues as soon as they start developing. A good example of such issue is your computer’s hard drive that can deteriorate with no warning signs until it’s too late to do anything about it. Our tools monitor the computer hard drive and fire a notification to our Network Operation Center (NOC) staff so they could take the necessary steps in mitigating the risk.

Such powerful tool along with our 24/7 active maintenance services allows us to attend to every little issue and remedy a solution to keep your network up and running at all times.

network maintenance

Our automated maintenance software does more than just monitoring the health of your network devices, it allows us to actively maintain your systems 24/7. Our virtual technicians perform the routine maintenance of each computer/server on your network on a pre-determined schedule for a fraction of what a network technician can cost your business.

VOIP

The world of telephony has changed, dramatically. Out with the old, expensive and bulky phone systems; in with the new, inexpensive and feature-rich IP telephone systems. You can now get a full fledged, powerful IP Phone system for what you used to pay for Voice mail only, and get features like:

Intra-branch extension to extension free calls, Voice mail,  call forwarding, Find-me-follow me, call recording, call monitoring, ACD (Automatic Call Distribution), Ring Groups, Circular Groups, CRM integration, Call Accounting, Application sharing, Soft Phone, Video Conference, Audio Conference Bridge, Remote phones, Cell phone Apps, Video Phone, and many other features.

cloud

Public? Private? or, Hybrid?

What is cloud anyway? It is placing your files or your line of business software on a server in a Data Center and then allowing your users access to the files or software from wherever they are. A good example of Public Cloud Software is Gmail and Google Docs. You place your files on their servers and access your files and emails via your Internet browser.

Private cloud is when you make your own office server accessible from outside the office, or place the server inside a Data Center to be accessible by you or your employees. Many small businesses prefer the private cloud because they have more control over it. In most cases, it is more cost effective to keep the server in your office as opposed to paying a Data Center. This way, even if your Internet access is interrupted at the office, your on-site users can still access the files through your LAN (Local network).

Give us a call if you consider moving to the cloud so we could discuss all operational and financial aspects of your data migration to see what type of cloud options are available to your industry and how your business could benefit from available cloud technologies.

OC IT Solutions proudly serves clients from following cities in Orange County, Riverside County, and Los Angeles county:

North Orange County: Brea, Buena Park, Cypress, Fullerton, Garden Grove, La Habra, Los Alamitos, Placentia, Seal Beach, Yorba Linda, Westminster.
Central Orange County: Anaheim, Costa Mesa, Irvine, Fountain Valley, Huntington Beach, Newport Beach, Corona Del Mar Orange, Santa Ana, Tustin.
South Orange County: Aliso Viejo, Dana Point, Laguna Beach, Laguna Hills, Laguna Niguel, Lake Forest, Mission Viejo, San Juan Capistrano, San Clemente, Rancho Santa Margarita, Foothill Ranch and Southern California Inland Empire.
Riverside County: Corona, Moreno Valley, Temecula, Riverside.
Los Angeles County: Bellflower, Cypress, Diamond Bar, Lakewood, Long Beach, Santa Fe Springs.