Small Business IT Support Services
With OC IT Solutions, you can “grow as you go.” This means you have the flexibility to start with the managed IT service plan that make the most sense for your organization and up/downgrade your plan as your needs change. Many small business owners who’ve managed their own IT operation have come to the realization that keeping up with the day to day management of IT in today’s world of business has become increasingly difficult and time consuming. Orange County IT Solutions is an experienced managed security service provider that has tailored packages for small business. We can provide your firm with a total IT solution at a fixed monthly cost. Our managed IT packages are designed to help small businesses focus on their core competency, not the day-to-day management of technology at their office. Through our flat rate support packages designed for SMB, you are guaranteed to reduce IT costs and increase uptime to 99.99%.
What can OC IT Solutions do for your SMB?
- Manage and monitor desktops, servers and networks
- Install, manage and update security software
- Install and manage business application, software updates and patches
- Servers and workstation backup
- Installation and management of firewalls
- Email services
- Secure file sharing solutions
- Provide 24/7/365 IT support via the OC IT Solutions Customer Care Center—located in U.S.
We’ll work closely with you to make sure your particular needs are met. Contact us to see how our Managed IT For Small Business can help your company achieve IT Peace of Mind.
It is safe to say that we all prefer to know in advance when something starts to go wrong before the damage gets too big to handle. Our system monitoring tools are designed to serve as the early warning mechanisms for your computers and network. It’s a small piece of software installed on each computer/server that notifies the system administrator about any potential issues as soon as they start developing. A good example of such issue is your computer’s hard drive that can deteriorate with no warning signs until it’s too late to do anything about it. Our tools monitor the computer hard drive and fire a notification to our Network Operation Center (NOC) staff so they could take the necessary steps in mitigating the risk.
Such powerful tool along with our 24/7 active maintenance services allows us to attend to every little issue and remedy a solution to keep your network up and running at all times.
Our automated maintenance software does more than just monitoring the health of your network devices, it allows us to actively maintain your systems 24/7. Our virtual technicians perform the routine maintenance of each computer/server on your network on a pre-determined schedule for a fraction of what a network technician can cost your business.
The world of telephony has changed, dramatically. Out with the old, expensive and bulky phone systems; in with the new, inexpensive and feature-rich IP telephone systems. You can now get a full fledged, powerful IP Phone system for what you used to pay for Voice mail only, and get features like:
Intra-branch extension to extension free calls, Voice mail, call forwarding, Find-me-follow me, call recording, call monitoring, ACD (Automatic Call Distribution), Ring Groups, Circular Groups, CRM integration, Call Accounting, Application sharing, Soft Phone, Video Conference, Audio Conference Bridge, Remote phones, Cell phone Apps, Video Phone, and many other features.
Public? Private? or, Hybrid?
What is cloud anyway? It is placing your files or your line of business software on a server in a Data Center and then allowing your users access to the files or software from wherever they are. A good example of Public Cloud Software is Gmail and Google Docs. You place your files on their servers and access your files and emails via your Internet browser.
Private cloud is when you make your own office server accessible from outside the office, or place the server inside a Data Center to be accessible by you or your employees. Many small businesses prefer the private cloud because they have more control over it. In most cases, it is more cost effective to keep the server in your office as opposed to paying a Data Center. This way, even if your Internet access is interrupted at the office, your on-site users can still access the files through your LAN (Local network).
Give us a call if you consider moving to the cloud so we could discuss all operational and financial aspects of your data migration to see what type of cloud options are available to your industry and how your business could benefit from available cloud technologies.