Managed IT Services Pricing

 
 

Monitoring:
Maintenance:
Anti-virus/Anti malware
Microsoft Office 365:
Guaranteed Response:
User Support:
                Remote
                Onsite
Server Support:
                Physical
                Virtual
Disaster Recovery:
Business Continuity:
Cyber Security:
vCIO:

Essential $29.95 
per user/month

24/7/365
24/7/365
Business-grade Licenses
Not included
Yes
  
$150.00/hr
$175.00/hr
 .
$199
$99
Optional
Not included
Not included
Not included

Productivity $59.95 
per user/month

24/7/365
24/7/365
Business-grade Licenses
50 GB Mail box
Yes
  
Unlimited (free)
$150.00/hr
 .
$199
$99
Optional
Optional
Optional
Not included

Professional $94.95 
per user/month

24/7/365
24/7/365
Business-grade Licenses
MailBox + Office 2016
Yes
  
Unlimited (free)
Unlimited (free)
 .
$299
$149
Optional
Optional
Optional
1 hour/Month

Enterprise $149.95 
per user/month

24/7/365
24/7/365
Business-grade Licenses
MailBox +Office 2016
Yes
  
Unlimited (free)
Unlimited (free)
 .
TBD
TBD
Included
Included
Included
4 hours/Month

All plans include these essential features:

24×7 Performance Tuning:

Automatic routine maintenance to keep your systems at peak performance.

24×7 Monitoring

We keep an eye on your computers, Servers, and Network so you can focus on your business and sleep well.

Business Grade Security

Professional Anti-virus and Anti-spyware to keep your computers safe from dangerous attacks coming from every corner of the internet.

Updates & Security Patches

Our Virtual Technicians keep your computer systems up to date with all Windows, Java, and Adobe updates.

HelpDesk and IT support services:

Augment your existing team if you already have a good IT team in place. If not, your staff are one click or phone call away from getting assistance when they need it.

Unlimited remote and onsite support is available at no extra cost (package 3 and Package 4).

Schedule a consultation session today

Here is why others have selected us:

Haven’t had to worry about technology issues since 1998 and have saved tens of thousands over the years with best use of technology to achieve real-time secure communication with the physicians offices even before the cloud computing was around.
John Jalil, MediClaim
Couldn’t have made a better choice in selecting an IT management company. We got great results from day one. They are very responsive, knowledgeable, and great trouble-shooters. OC IT Solutions has been instrumental in allowing us grow faster with smart solutions.
Daniel L., Yogurt-land
Back in 1997 (about 20 years ago), we had to reach out from New York to Los Angeles in order to find the only company that could provide us with the advanced and secure solution our Law firm needed. Over the years our systems have been refreshed a few times and maintained properly from miles away. They’re there days, nights, and weekends to keep things running.
Stanley S., AMTS
As a manufacturer with time sensitive production schedules, we need to have systems running without issues. We hired OC IT Solutions for implementation of a new network. They have taken us forward by leaps and bounds, and assisted even when our manufacturing/accounting software experts were unable to help. Always available and easy to reach.
Steve Park, Qycell Foam

 

Getting started is easy:

1. Complete the signup form to receive a call from a solution adviser.

2. Discuss your needs and schedule your service setup.

3. Enjoy the peace of mind while we manage your entire network.

   Get Started Now!    

Some frequently asked questions

1- What is guaranteed response time?

Guaranteed response time is maximum time to respond to an issue based on severity. Emergency issues are responded to immediately. Since criticality of issues are different from industry to industry, we can discuss your needs and adjust the Service Level Agreements accordingly.

 

2- Is your support team located in another country?

No, our support team is comprised of Engineers hired locally. Your systems are too important to put them in the hands of lower paid technicians, and although there are talented people in other countries, the language barriers could create major problems as a result of miscommunication.

3- What sets you apart from other IT firms in my area?

Most IT firms are founded by technical minded people who are very narrowly focused on logical problem solving. Running a business is all about being practical. Instead of cookie cutter solutions that make it more profitable for the service provider, our solution advisers spend time to understand and capture your business workflow in order to design solutions that do not disrupt the tried and true ways your business moves forward.

4- Can I just call when we have a problem instead of fixed monthly payment?

This was the norm up until a few years ago when businesses still relied on paper based processes and could wait a day or longer for someone to show up and fix things. Today, even a few minutes seems like an eternity. In order to provide Guaranteed response times, we need to keep enough people on staff to provide timely service.

5- Can we choose from services not included in  the package such as Backup/Disaster Recovery without signing up for the Enterprise package?

Absolutely. Our company’s focus is not forcing people into specific package. Our main focus is to provide clients with peace of mind. We are here to help you with all your needs.

6- Do we need to sign a contract or is it month-to-month?

You can certainly choose either option. Our term agreements come with a satisfaction guarantee and can be cancelled after 60 days with no penalties. Just like Telecommunication agreements or apartment rentals where month-to-month is priced higher, the prices offered here are based on term agreements to allow us recoup our investment in getting a new client on-board. If you are more comfortable with a month-to-month agreement, you can start that way and once you get to know why other companies have kept us around for as long as 18 years, you can always switch over to a term agreement and avoid the additional 20% in cost for month-to-month.