IT management services for SMB

As a local subsidiary of ePossible, ocITsolutions has been focusing on delivering Managed IT services to Orange County Businesses for over 15 years. We have helped many businesses from a variety of industries save on IT expenses while increasing efficiency and system reliability.

Managed IT solutions can be custom designed to fit your unique environment and match your specific needs. Depending on your system architecture and the level of support it needs, we can design plans like:

  • Network Monitoring and maintenance & as-needed-onsite support
  • Network Monitoring and maintenance & unlimited on-site support
  • Network Monitoring and maintenance & in-house part-time technician

or,

  • All of the aove + technology vendor management

Hassle free IT!

For years, IT companies and their clients have been on opposite sides of the table; something breaks and the IT company comes and fixes it; the longer it takes, the bigger the bill. “ocITsolutions” has moved to client side of the table with Managed Service Agreements. Using a flat-fee monthly approach to billing for support, our incentive is to keep your network running smoothly and available, so you and your staff can work with maximum efficiency.

As a Managed IT service provider in Orange County CA, “ocITsolutions” helps businesses like yours take control of their IT as well as IT expenses. Our Managed service solution provides:

  • 24X7 System remote Monitoring
  • 24×7 System maintenance
  • Backups: physical or cloud
  • Mobile Device Management
  • and, help desk support

For a low flat monthly rate!

 

Managed IT services- Package 1 ($29/user)

With this package you will enjoy 24x7x365 system monitoring and remote maintenance. Should there be any need for on-site support we dispatch a tech to resolve the issue for you at regular hourly rate. This package is optimal for businesses with less than 5 users.

Managed IT services- Package 2 ($49/user)

With this package you will enjoy 24x7x365 system monitoring and maintenance. Should there be any need for on-site support we dispatch a tech to resolve the issue for 20% discount regular hourly rate. This package is optimal for businesses with less than 10 users.

Managed IT services-Package 3 ( $69/user)

If your have more than 10 users in your network, you should consider our Managed IT service 2 package which provides same level of support and reliance as package 1 plus  on-site support for 50% off our regular hourly rates. Depending on the number of users, servers, and the age of your devices you may need more frequent on-site support which we will provide to you for half of regular price.

Managed IT services-Package 4 Unlimited support ( $99/user)

This package is suitable for businesses with 15-50 users with no IT staff in house. For $99/user/month we monitor, maintain, update, and proactively manage your IT infrastructure so your system is up and running efficiently at any given time. We also include our unlimited on-site support for any issue that we cannot resolve remotely within 45 minutes or less.

Managed IT services-Package 5 Unlimited plus support ( $149/user)

This package is designed for 50+ users in mission critical environments where companies not only need a full reliance on IT but also they require technical expertise at their fingertips. For $149/user per month we provide unlimited IT support and we also equip the company with a part-time dedicated in house IT manager. Our IT manager is supported fully by our engineering teams’ expertise and knowledge and devotes 20/hrs per week to resolve any problems immediately at the business locations (up to 2 locations in Orange County ca).

Server support is provided at $199 per Physical server and $99 for virtual servers. 

Could not find a package that fits your business? NO Problem! Give us a call and ask for a custom package designed with your specific needs in mind! Call Us Today! 949-556-3636