Disaster Recovery 2018-03-21T22:38:19+00:00

Disaster Recovery Plans for SMB

Data recoveryUndoubtedly, organizations of all sizes are heavily dependent on the continuous availability of their IT systems in today’s world of business. In fact, many organizations setting an objective of 99.999% availability of critical systems. This increasing dependence on IT systems along with increasing number of government regulations mandating business continuity and disaster recovery plans for organizations in various sectors of the economy calls for a systematic approach to preparation for continuation or recovery of systems in a case of systems failure or catastrophic events.

Various measures are used to prevent, minimize, and control losses or to recover with minimal or no damages to business data. Disaster Recovery Plans are classified into the following three types:

  1. Preventive measures – Controls aimed at preventing an event from occurring (Backup for Business)
  2. Detective measures – Controls aimed at detecting or discovering unwanted events.
  3. Corrective measures – Controls aimed at correcting or restoring the system after a disaster or an event.

Good disaster recovery plan measures dictate that these three types of controls be documented and tested regularly.

Ask us about our recovery plans. We’ have helped many business to recover in less than 5 minutes! Why shouldn’t your business be prepared for a disaster?

 

24X7-network-monitoring

It is safe to say that we all prefer to know in advance when something starts to go wrong before the damage gets too big to handle. Our system monitoring tools are designed to serve as the early warning mechanisms for your computers and network. It’s a small piece of software installed on each computer/server that notifies the system administrator about any potential issues as soon as they start developing. A good example of such issue is your computer’s hard drive that can deteriorate with no warning signs until it’s too late to do anything about it. Our tools monitor the computer hard drive and fire a notification to our Network Operation Center (NOC) staff so they could take the necessary steps in mitigating the risk.

Such powerful tool along with our 24/7 active maintenance services allows us to attend to every little issue and remedy a solution to keep your network up and running at all times.

network maintenance

Our automated maintenance software does more than just monitoring the health of your network devices, it allows us to actively maintain your systems 24/7. Our virtual technicians perform the routine maintenance of each computer/server on your network on a pre-determined schedule for a fraction of what a network technician can cost your business.

VOIP

The world of telephony has changed, dramatically. Out with the old, expensive and bulky phone systems; in with the new, inexpensive and feature-rich IP telephone systems. You can now get a full fledged, powerful IP Phone system for what you used to pay for Voice mail only, and get features like:

Intra-branch extension to extension free calls, Voice mail,  call forwarding, Find-me-follow me, call recording, call monitoring, ACD (Automatic Call Distribution), Ring Groups, Circular Groups, CRM integration, Call Accounting, Application sharing, Soft Phone, Video Conference, Audio Conference Bridge, Remote phones, Cell phone Apps, Video Phone, and many other features.

cloud

Public or Private Cloud? On-premise? Hybrid?

What is cloud anyway? It is placing your files or your line of business software on a server in a Data Center and then allowing your users access to the files or software from wherever they are. A good example of Public Cloud Software is Gmail and Google Docs. You place your files on their servers and access your files and emails via your Internet browser.

Private cloud is when you make your own office server accessible from outside the office, or place the server inside a Data Center to be accessible by you or your employees. Many small businesses prefer the private cloud because they have more control over it. In most cases, it is more cost effective to keep the server in your office as opposed to paying a Data Center. This way, even if your Internet access is interrupted at the office, your on-site users can still access the files through your LAN (Local network).

Give us a call if you consider moving to the cloud so we could discuss all operational and financial aspects of your data migration to see what type of cloud options are available to your industry and how your business could benefit from available cloud technologies.